Frequently Asked Questions

FAQs


Q.

What constitutes an extenuating circumstance?

Issues beyond a student’s control that affected their academic progress.

  1. Death of an immediate family member,
  2. Student activation into military service,
  3. Severe illness or injury to the student or an immediate family member after the start of the failed semester



Q.

Is a mental illness considered a “severe illness?”

While BYU-Idaho recognizes that mental illnesses are a struggle for many students, it will be treated as any other health issue. Students who are diagnosed with a mental illness after the start of the failed term may appeal their SAP status.



Q.

How many appeals may a student complete?

Students may appeal their SAP status if they experience one of the three extenuating circumstances.



Q.

Can a student appeal using the same extenuating circumstance more than once?

No



Q.

If a student’s SAP Appeal Request or SAP Appeal Document is denied, may they petition the denial?

No, all decisions made by the SAP Committee are final.



Q.

If students miss a deadline in regards to SAP requests and/or documents, are there exceptions made?

No; Students who miss a deadline may appeal their next enrolled semester.



Q.

Why does BYU-Idaho have a strict SAP policy?

To be in good standing to receive financial aid, the Department of Education requires students to make “satisfactory academic progress” toward a degree. Students not meeting the standards are denied financial aid to prevent reaching Pell Grant limits and excessive debt accumulation before graduating with a degree. 



Q.

If the SAP Appeal Document is approved, what happens next?

The student will see a financial aid award reflected in their student portal. Additionally, the student will be given specific semester requirements to meet to get back into good standing. These requirements may be found in the “Reason” box on the student’s portal next to the SAP Appeal Document.



Q.

How can students determine their cumulative GPA?

Students may view their cumulative GPA on the SAP warning/suspend email notification they receive, on their unofficial transcript, or by contacting the Student Records and Registration Office.



Q.

How can students determine their cumulative pace percentage?

Students may view their cumulative pace percentage on the SAP warning/suspend email notification they receive.



Q.

Can students with a chronic illness or disability appeal their SAP status?

If the student was diagnosed with the chronic illness or disability after the start of the failed term, they may appeal their SAP status. If the student was diagnosed before the start of their failed semester, they may not appeal their SAP status.