Questions & Referrals
We know you may have questions or concerns. Don’t hesitate to contact the university for any help you may need.
- For specific campus services questions contact the BYU-Idaho Support Center (BSC).
- For general parent questions contact the Student Support Office
Frequently Asked Questions
Parents, if you notice your student is struggling or feel they could benefit from peer mentoring, you may refer them to the Student Support Office.
Providing Additional Support
Student Support offers the following resources to assist struggling students:
Peer Mentors are available to work with students dealing with challenges in any aspect of college life—academic, social, spiritual, financial, or physical. Peer mentors meet face-to-face weekly with students to assess needs, set and monitor goals, and connect students with appropriate campus resources. Mentors meet with students for a minimum of three weeks up to an entire semester depending on their needs.
Student Workshops & Skills Mentoring
Interactive workshops, led by student facilitators, help students develop skills such as managing time and money, setting and achieving goals, navigating roommate relationships, making decisions, strengthening study skills, and more. One-on-one skill mentoring sessions are also available for these topics.
Student Referral Form
Assess Needs and Struggles
Student Support reaches out to the student who has been referred and invites them to a one-on-one, face-to-face meeting where their needs and struggles are assessed. This process works best when the student knows they are being referred to the Student Support Office.
Develop an Action Plan
Student Support works with the student to develop an action plan based on an assessment of their needs and struggles. This action plan may include workshop participation, one-on-one skills mentoring, or referrals to specific services such as the Tutoring Center, Counseling Center, or Disability Services.
Provide Short-Term Metoring
Student Support then provides students short-term mentoring with ongoing face-to-face meetings, follow-ups on action plan commitments, progress tracking, and reporting back to those who submitted the referral.
Offer Long-Term Mentoring
Students requiring additional time may be encouraged to participate in the Heber J. Grant Mentor Program for at-risk students. This program requires weekly face-to-face mentoring.